At Perch Bottle, we value your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, store, and safeguard the information you provide when visiting our website or purchasing our products.
About Us
Perch Bottle is a lifestyle brand offering thoughtfully designed drinkware, barware, and related accessories. This Privacy Policy applies to all information collected through our website and related services.
Information We Collect
We may collect personal information that you voluntarily provide to us, including:
- Full name
- Email address
- Phone number
- Billing and shipping addresses
- Payment and transaction details
- Account information (if you create an account)
- Any information submitted through customer support inquiries, forms, or surveys
We may also automatically collect certain technical information, such as your IP address, browser type, device information, and website usage data.
How We Use Your Information
We use the information we collect to:
- Process and fulfill your orders
- Provide order confirmations, shipping updates, and customer support
- Manage your account and preferences
- Improve our products, services, and website experience
- Send promotional communications, newsletters, and marketing updates (where you have provided consent)
- Detect, prevent, and investigate fraudulent or unauthorized activities
- Comply with legal and regulatory obligations
Payment Security
We take reasonable measures to protect your personal information and maintain the security of our website. Payment transactions are processed through secure payment gateways, and sensitive information is encrypted using industry-standard security protocols, including SSL technology.
Cookies and Tracking Technologies
Our website uses cookies and similar technologies to enhance your browsing experience, remember your preferences, analyze website traffic, and improve our services.
You may choose to disable cookies through your browser settings; however, certain features of the website may not function properly as a result.
Sharing of Information
We do not sell, rent, or trade your personal information to third parties.
We may share your information with trusted service providers and partners who assist us in operating our business, including payment processors, logistics providers, customer support services, and technology partners. Such parties are required to protect your information and use it only for authorized purposes.
Your Rights
Subject to applicable laws, you may have the right to:
- Access the personal information we hold about you
- Request correction of inaccurate or incomplete information
- Request deletion of your personal information
- Withdraw consent for marketing communications at any time
To exercise any of these rights, please contact us at support@perchbottle.in.
Data Retention
We retain personal information only for as long as necessary to fulfill the purposes outlined in this Privacy Policy, comply with legal obligations, resolve disputes, and enforce our agreements.
Changes to This Privacy Policy
We may update this Privacy Policy from time to time to reflect changes in our practices, legal requirements, or business operations. Any updates will be posted on this page with immediate effect.
Contact Us
If you have any questions regarding this Privacy Policy or the handling of your personal information, please contact us at:
Email: support@perchbottle.in
